|Please take some time to learn more about DefineJewellery.com,
who we are, where we are, where we're going. The links below
will bring you to areas of interest.
is committed to providing a safe, secure and private shopping
experience for all of our customers. We will not sell, share or
distribute your personal information to any third-parties.
When you place an order, you will
receive an email confirmation of your order. You may subscribe
to receive additional email communication on sales and specials. DefineJewellery.com will not send you promotional emails unless
you subscribe. You will have the option to unsubscribe of
receiving such promotional email communications at any time.
DefineJewellery.com online shopping uses
cookies to store information for easy retrieval on future
shopping trips. A cookie is a unit of hard data stored on your
hard drive that contains information you enter when shopping at
DefineJewellery.com. It is used to speed up and enhance your
shopping experience, so that, for example, you do not need to
retype in your name and billing address on future visits. It by
no means links personally identifiable to DefineJewellery.com,
while you are shopping on our site.
Orders for all in-stock products are processed
within 24 to 48 hours. Items being shipped by STANDARD delivery
methods should be received within 10 days. If you have chosen
EXPRESS delivery, you should receive your item within 5 days.
Some specialty items may require additional delivery time. You
can check the status of your order by clicking on 'Order
Status'. Be sure to have your order number ready - you will need
it to access Order Status.
You may ship your entire order to one address or
select multiple delivery addresses when making purchases online. DefineJewellery.com offers both STANDARD (10 days) and EXPRESS (5
days) delivery. EXPRESS delivery may not be available on some
items, or in some areas.
Canceling Online Orders
In order to guarantee the fastest
delivery time orders are processed throughout the day. You may
request to cancel an order prior to midnight Eastern Time, by
calling our Customer Service department. Please keep in mind if
your order is processed, our Customer Service department will be
unable to cancel your order. However, if you decide you do not
want ordered you may return it to DefineJewellery.com within 30
days of receipt and receive a full refund of your total purchase
We stand behind our products, however we realize
that sometimes you may want to return an order. Most products
can be returned for any reason within 30 days of receipt. You
will receive a full refund including purchase amount, tax. The
credit will be applied to your original method of payment.
Please review the detailed return instructions on your printed
Any unauthorized, improperly packaged, or non-insured
packages will be returned to sender. Items that show signs of
wear, have been resized, engraved, altered, or damaged in any
way cannot be accepted for return.
Occasionally, the information on DefineJewellery.com may contain errors or inaccuracies related to
product descriptions, product images, pricing, or availability.
Though we make every effort to minimize these occurrences,
DefineJewellery.com is not responsible for errors or inaccuracies
that occur as a result of human error, technical malfunction or
other causes. We apologize for any inconvenience this may cause
Sales tax is applied to all orders. DefineJewellery.com is required by law to collect and submit
sales tax in these states in which we are deemed to have a
physical presence. The sales tax not displayed. Your actual
sales tax will be calculated when your order is processed and
will be displayed correctly on your Packing Slip.
Notification of Changes
If DefineJewellery.com changes its